Hi, When I try to import a cloud library template for a single post or category template, the prebuilt templates do not appear on my site. all I get is empty space to costumes it and not the prebuilt template for the category or post. Can you please help me?
Hello @MarijaZT !
In order to avoid misunderstandings, then please provide more information about the issue, screenshots or a video.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
https://www.screencast.com/t/CNkoiCE77 as you can see, I have chosen the theme for my SHOP but no content from the template is showing.
Also, how to set those images on the home page to be seen in full mode, now they are seen partial only https://www.screencast.com/t/EkkjoTvK
This is a standard single post template and I want a cloud library template https://www.screencast.com/t/sKX3YJ5t
But when I change to the cloud library template I lose all the content https://www.screencast.com/t/8pemvV9koI
Hello,
Please set the templates that you import them to global, after that the template will apply and you can customize them => https://i.imgur.com/HxADFzy.jpg
Also, for images please select the block and change the image size https://i.imgur.com/oPFC5aH.jpg
Thank you!
The category template is all ok now.
But still, I have problems with the shop template: https://www.screencast.com/t/3eBuxujKB How to fix this error?
https://www.screencast.com/t/8WqZqHoHpAvu as you can see in this video, I have chosen the prebuilt theme but when I select the theme it doesn`t apply to my shop site.
Actually not ok with category templates either. I have chosen the category template from the cloud library but when try to apply it on my page it doesn`t appear…
https://www.screencast.com/t/0ae0qXzH I have set for the template to be global…
https://www.screencast.com/t/ciDFBPZHW1O
What do these errors mean? And how to fix this? https://www.screencast.com/t/clqSy5paEu
Hello,
Please do a test using only tagDiv plugins, clear all cache and see if the problem persists.
Also, please let me know if you have a prebuilt website installed or just imported templates for what you needed?
Thank you!
I have installed the prebuilt website template. And those are the plugins Im using on my page. If I delete them I will have problems because I dont know how to insert the code in the section header or footer, I will lose SEO set ups, won`t have google translate on my page… https://www.screencast.com/t/0Bd6QxRQ
Hello!
When you import for example a woo shop base template, you will have those elements: https://www.screencast.com/t/7uZiFUWa0C4
It could be great to add the content in the TagDiv Composer and do not use default templates.
Let me know the results!
Thank you!
I`ve tried to delete all the plugins which are not tagdiv plugins but nothing changed. I really want to be able to use prebuilt templates but really dunno how to fix the issue… Also, is there a plugin from tagdiv for cookies?
Hello!
Unfortunately, no. Please make a full backup, send an email at contact@tagdiv.com and provide wp-admin and Cpanel access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Thanks!
