I only recently applied Category Template – Magazine PRO on a category subpage of my website: https://www.bet3.gr/category/euro-2020/
From the first time, images on first row do not apply on full width of image position, plus the fact that the right sidebar on second row, that includes Social Counter and Latest Articles Module is shown upon the left module of latest category articles.
When I see that in tagDiv Composer, it seems alright, but once I save some extra settings and close the composer, it seems ruined, as described previously. Why is this happening? I can send you screenshots.
Hello,
Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Cloud Library, but not simultaneously).
Please deactivated the WP Bakery and see if the problem persists.
Thank you!
Hello again. Yes, I use WP Bakery. The problem persists though, even after I deactivate WP Bakery. I have captured a screenshot of the following subpage: https://www.bet3.gr/category/euro-2020/
Please take into account that the WP Bakery deactivation should only be a temporary solution. I desperately need this plugin, because services of bet3.GR are designed and sold under its call-to-action and layout boxes settings. If there is a solution, this should include WP Bakery and Cloud Template. If not, please notify me, so as to deactivate Cloud Templates for subpages.
Hello,
The code in WpBakery loads over the code in tagDiv Cloud Library, causing these problems.
A solution is to use a stronger custom code CSS, but it will stay that way no matter what future changes you make in Cloud Templates (it must adjust the custom CSS too), and you will have to change its values.
If you have the desired layout, then let me know (enable back the WP Bakery) and I try to make a CSS for you.
Thank you!
At this point, it is not a priority to build a new cloud template, so I changed subpage of UEFA Euro 2020 (https://www.bet3.gr/category/euro-2020/) back to default template. I noticed, however, that the issue of image position exists on every cloud template of Newspaper theme: Mobile theme, Homepage, 404 Error page, Inner pages etc, when I use content block shortcodes. Is there a generic CSS code to set the image position right on Blocks or do I have to discriminate which Blocks I use to write CSS on them?
Hello,
I saw that the problem with the sidebar was solved.
Also, related to images on the block, if you mean that the image is not equal to the writing, it is because of the word lengths for the title and excerpt (some words are longer than others).
Unfortunately, the only option is to set the excerpt length to letters => https://forum.tagdiv.com/excerpts-introduction/ -> https://www.screencast.com/t/ZHrub8N3k -> https://www.screencast.com/t/dbVPx3YEeilU
If this is not what you mean, please let me know and provide some more details.
Thank you!
Well, the issue has been resolved because I shifted back to default Cloud Template which in use on behalf of the Newspaper theme for the website bet3.GR as its whole.
The issue was also found on sidebars indeed, but I applied different blocks shortcodes for recent articles, with the option of no photo.
To be honest, the main problem is photo structure: Photos have a different behaviour for logged-off visitors than logged-in users (I can provide you with credentials to watch from yourselves), that’s why I was initially wondering if it is a cache problem. I used paid extended version of WP Rocket plugin, but I recently read in the documentation of the theme that WP Super Cache plugin is recommended for this purpose, as it is the only 100% tested on the particular theme.
In a nutshell, the only problem is photos. I am currently trying not to display them on blocks or thumbnails. I am just wondering if this should be a more than temporary solution and I have to reject and deter from using some of the theme attributes and abilities.
Hello,
If you want, you can contact us via email, to investigate the changes that appear on the images.
So, please make a full backup to all files and the database contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– A link to this topic in order to identify you
Our team will take a look!
Thank you!
