Hi,
I’d like to report issues with cloud templates on our site. So far we couldn’t find what’s causing it and I kindly ask your team to inspect it and provide feedback. Im sending this ticket by email to support@tagdiv.com with credentials to access the site.
https://jornaldoalgarve.pt/wp-admin/admin.php?page=tdb_cloud_templates
The preview of those templates are not working as expected. When clicking “view” we are always redirect to the last article published and for that reason we are not seeing the righ version of the template. We can access the right template only when using ‘Edit with Tad Composer’.
Thanks,
Marta
Hello Marta,
Our email to contact us is contact@tagdiv.com.
Also, please check this topic https://forum.tagdiv.com/topic/my-site-isnt-update/ and search after the object cache file on your website.
Thank you!
Hello Anamaria,
Yes, I sent the email during the weekend to contact@tagdiv.com
You meant the issue with cloud templates preview is related to objet cache?
I will apreciate your feedback as soon as possible.
thx
Hello,
If you sent an email, then we will take a look and reply to you as soon as possible.
Sorry for the delay, please be patient.
Support Hours (GMT+2)
Monday – Friday:
8:00 AM – 17:00 PM
Thank you!
