We’re having an issue with our site where we have Cloud Templates for the header assigned to specific pages.
At seemingly random intervals, they are switching back to the global header for a time, then seemingly randomly going back to the correct Cloud Template – has anyone seen this or does anyone have any recommendations?
Thanks.
Hi,
This is a multisite where you are facing this situation? Can you please let us know if you are using cache, object cache …? If you have cache, is possible that after a period of time the wrong cache version to be delivered and after the cache is cleared to display the correct header.
Thank you!
Hi, it’s not a multisite, it’s just a site that has different headers on some pages.
We are getting errors like “Cannot find source for file 37556<-(the header ID) in path/to/page/with/messed/up/header.
It could be cache, but I disabled caching on those pages to try to diagnose the issue and it didn’t work.
Thanks for your help.
Hi,
Can you please check if the error log is enabled and see if there are any reports related to this on the error/debug files?
Thank you!
Hi Calin – I disabled Object Cache (the site is hosted by WPEngine), and the issue resolved.
Thank you for your help!
