After the new update and as per your instructions, I decativated the TagDiv Cloud library plugin, then deleted the plugin, then installed and activated it again. You had told me that all the templates that I have created with cloud library wont get affected due the above action.
Today I discovered that all my 38 single page templates from cloud library have reverted back to default template of the theme. I am now having a tedious time trying to redesign them and I do not know for which post which template I had used. If that is the case there is no use creating templates using your cloud library as it will all reverse back to default template whenever ther is a theme update.
Please clarify whether I should use Cloud Templates at all or not waste my time implementing these templates as they are going disappear with a theme and plugin update.
Hello !
Cloud library should work flawlessly even if you deactivate the plugins / theme your settings will still remain since they are stored in the database not in the theme folders.
We recommend using Cloud Library because that will be the future for this theme.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you!
Hi Vlad,
Thank you for your reply. I understand that this is the future but you are missing the point here.
All my cloud single post templates have become default template designs now (after the update) and all the posts are now in default post template. All my hard work in customising these cloud templates have gone waste. If this keeps happening at every update then how can they become future. I can’t waste time designing cloud templates again with every update.
Please solve this issue at least for the future.
Hi,
I just checked this on my install and for me the changes made in cloud templates were still there after deleting and reinstalling the tagDiv cloud library.
Did you reinstall the demo too? or there are other settings that you made? because we can not recreate this problem, and if this is a problem wee need to know the steps you made to can find and fix the problem.
Thank you for your understanding!
Hi,
I have done as you had quoted. In fact I had asked you if it would affect my existing cloud templates which you said wont be affected. I have not reinstalled the demo again after the theme update.
Please check this webpage from my website which is based on single post cloud templet 27 that I had downloaded and customised : https://facesoman.com/love-nature-commitment-by-chloe/
This is your Single post template 27 : https://cloud.tagdiv.com/see-who-is-viewing-your-resume-and-who-is-looking/
The fonts have reversed back to the theme font even the stretch has reversed.
Please look into this.
These templates were done long back. I have installed the theme after that. Maybe the thats why the installed templates also changed. I am sorry about that.
Thank you.
