Hi, I haven’t been able to access the Cloud templates for about 5-6 hours.
I always get this error (with console error):
https://i.ibb.co/f1q70Hr/error1.jpg
I tried clearing my browser cache, I tried incognito browsing.
I tried from the Cloud templates – add new page, or even by clicking on “” cloud “in a page edit.
I also tried putting this in the .htaccess:
<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>My system status:
https://i.ibb.co/MPMx2Nc/error2.jpg
Nothing changes.
What can be a solution?
My WP version: 5.6.2
Thank you
Hello,
Usually, this problem is when you use plugins that in turn require wp memory limit (WPML, revolution slider) each, in turn, requires 256 MB wp memory.
The easiest way to solve it is to double the wp memory limit.
Let me know the results!
Thank you!
Now it seems to work correctly.
I will evaluate the change, should the problem happen again.
Hi, I have this problem again.
I set the wp memory limit to 1512MB, but that doesn’t solve the problem.
The wp memory limit is correctly recognized by your theme.
Screenshot:
https://i.ibb.co/mqzJjG6/clouderror.png
I await support
PS. I tried to disable all extensions of my browser (chrome 89.0)
Hi,
We need to take a look, please make a full backup to all files and the database and contact us via email at contact@tagdiv.com . Provide
– admin URL and credentials
– cPanel URL and credentials
– A link to this topic in order to identify you
Thank you!
Thank you.
Contact that email.
