Cloud Templates not listing

Posted in: Newspaper
Post count: 43
theleaderdotinfo
#471717
Apr 5, 2023 at 6:13 pm

Looks like the site got hacked so I ran an update. Cannot see all the “Cloud Templates” now. Only “404 Template” and the start of “Author Template” are listed. Error is:

There has been a critical error on this website. Please check your site admin email inbox for instructions.

Learn more about troubleshooting WordPress.

Running Newspaper 11.4 with “Week PRO” template on latest version of WordPress 6.2.

Any ideas on how I can tourbleshoot this?

Thanks, Neil.

Post count: 27744
Anamaria
#471747
Apr 6, 2023 at 8:31 am

Hello,

Did you install a new plugin recently? What I can suggest is to update the theme and do a test using only tagDiv plugins.
Also, please do a full backup of all files and databases, before updating.

Thank you!

Post count: 43
theleaderdotinfo
#471820
Apr 6, 2023 at 3:48 pm

Hello, thank you, Anamaria.

No, the site got hacked and we lost access to the WordPress Admin panel login, etc. Anyway, I have managed to upgrade the WordPress CMS and Newspaper theme and all seems ok now.

Thank for your help!

Post count: 27744
Anamaria
#471827
Apr 6, 2023 at 4:07 pm

Hello,

I’m glad that you managed to resolve it.

Have a nice day!

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