Hi,
My cloud template pages (except for home, single post and category) are showing error. Can’t figure out why.
Example URL: https://thip.me/3Q7Vs8j
Here is a snapshot along with the error message displayed when I open the page on tagDiv:
https://prnt.sc/rM9wsCnA0B-G
Can you help me understand that error message please?
Hello,
Please let me know how you tried to change the layout of the site.
For this error, please check this topic: https://forum.tagdiv.com/topic/error-at-zones-6models-1dom-the-model-does-not-match-the-content-currene/, please use a revision of the page/template.
Thank you!
Hi,
I made no recent changes to these pages/cloud templates.
I don’t even know since when they started throwing this error (since these are not regularly visited pages). The problem came to light when a few readers pointed it out today morning. [ that was embarrassing]
I looked at the other forum post you referred. That’s not very helpful.
I don’t see any revision post saved at my end.
Restoring backup (I don’t know which date I should pick) will be a big loss. We are a daily news website and have to redo all content again.
Does this error mean I have already lost the content? [ that will be super painful]
Is there a better way to solve this?
Hello,
I did a test as you suggested, and for me, this error doesn’t appear -> https://www.screencast.com/t/dctuUTKx78A
We can look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin URL and credentials
– cPanel/FTP access
– a link to this topic to identify you
Also, during the investigation, know that we will disable the other non-tagDiv plugins.
Thank you!