collapse and imported demo issue

Posted in: Newspaper
Post count: 224
iamkingsleyf
#393279
Mar 26, 2021 at 10:39 am

Hi,

We have imported a demo but somehow the by is very close to the author image as you can see here https://thetarpan.com/vestibular-disease-in-cats/

Also the post settings options won’t close/collapse

Post count: 21065
Bettina
#393289
Mar 26, 2021 at 11:04 am

Hello!

There is a setting to increase the space there if you edit the post with TagDiv Composer, click on that element and the setting is this: https://www.screencast.com/t/4rN0pInQF27q

Thank you!

Post count: 224
iamkingsleyf
#393302
Mar 26, 2021 at 11:53 am

Does not work, you will see it move but once you save and view it same thing displays

Post count: 21065
Bettina
#393304
Mar 26, 2021 at 12:00 pm

Hello!

For me it is working: https://www.screencast.com/t/L1Yh8h1h3E9s
Please start looking for a plugin conflict and also delete your cache(also from your browser).

Let us know about your results!

Thank you!

Post count: 224
iamkingsleyf
#393308
Mar 26, 2021 at 12:05 pm

ofcourse nothing goes wrong in your perfect DEMO site can you check https://thetarpan.com/vestibular-disease-in-cats/ its a LIVE site with things running and functioning.

What happens if after deactivating all plugins it is still not fixed?

Post count: 21065
Bettina
#393310
Mar 26, 2021 at 12:09 pm

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into your issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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