Hi,
Our comment count is located here – http://screencast.com/t/7U3SRv0igYg0
Unfortunately I cannot help you with this, you can try to add there plugin’s shortcode to count facebook comments, also you can ask at the plugin support for this – https://wordpress.org/plugins/facebook-comments-plugin/
Thanks!
Hi Lucian,
in my case disqus comments are not taken into account as well when Most Commented list is displayed.
http://www.okti.pl/inspiracje/model-perma-5-kluczy-do-dobrego-zycia
This article as one of the two has two comments, so it should be 1st ir 2nd on the list. But is not shown at all (5 articles are dispalyed). The widget is called WEŹ UDZIAŁ W DYSKUSJI.
Why is taht or how long i should wait according to your previous post for the list update ?
Thabks in advance for the help, Marcin.
Disqus writes the comment count to the normal WordPress comment function. So any plugin that calls that properly will work. This is why the comment count works correctly on posts and blocks (but not the author page, oddly).
The theme doesn’t manage Disqus in any way. So basically it just reads the WP data field for comment count, a normal WP function. So, you have to wait for Disqus and WP to sync. Theme does not manage that in any way.
You can often find help on this topic on the support forum for Disqus.
We go through this also, but don’t obsess over it.
Hi,
Please send an email at contact@tagdiv.com , paste a link to this discussions and provide wp-admin access o i can take a look, maybe i can find the cause.
Thank you, Emil G.