Comment count not updating on blocks on homepage

Posted in: Newsmag
Post count: 93
leagcooks
#535478
Oct 7, 2025 at 11:24 am

Hi, My comment count is updating on the category pages but not on my homepage in the blocks?

updating below

Screenshot-6

not updating?

Screenshot-7

hope you can help please, thankyou.

Post count: 35449
Calin
#535516
Oct 8, 2025 at 10:13 am

Hi,

This can be a cache situation. If you clear the cache, is this situation resolved?

Thank you!

Post count: 93
leagcooks
#535521
Oct 8, 2025 at 11:55 am

Hi Calin,

No i have tried that multiple times and still not updating?

Post count: 35449
Calin
#535540
Oct 9, 2025 at 8:44 am

Hi,

If this is not a cache situation, then we’ll need to take a closer look, for this will need a temporary WP-Admin access. If you agree, please contact us via email at contact@tagdiv.com and provide temporary WordPress Admin access to the website so we can investigate the situation and determine the best course of action to resolve it.

Thank you!

Post count: 93
leagcooks
#535576
Oct 9, 2025 at 8:45 pm

Hi Calin,

Thank you for getting back to me, i have emailed over the temp access details.

thanks

Lea.

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