Comment count remains Zero and No Header in Comment Section

Posted in: Newspaper
Post count: 1
aabilash
#406848
Jun 27, 2021 at 11:51 am

Hi,

My comment count remains zero and there is no header in the comment section, probably due to 0 comment issue. I have enabled comments and comment counts in “Block Settings”, “Post Settings” and also I have proper configuration in the “Discussion Settings”

I have attached screenshots for reference.

Kindly help me fix this.

Here’s a link to one of my articles which has comments, in this case it case 2 comments.
https://thetechgears.com/4-best-apps-for-music-identification-or-reverse-song-search/

Thanks,
Abilash A

https://thetechgears.com/wp-content/uploads/2021/06/KTXtKatdgK.png
https://thetechgears.com/wp-content/uploads/2021/06/AQEM94O54E.png
https://thetechgears.com/wp-content/uploads/2021/06/TvcYyuGOod.png
https://thetechgears.com/wp-content/uploads/2021/06/Pjh7pvoItV.png
https://thetechgears.com/wp-content/uploads/2021/06/PzeON9yqi3.png
https://thetechgears.com/wp-content/uploads/2021/06/2DcCpYGF7k.png

  • This topic was modified 5 years by aabilash.
Post count: 21065
Bettina
#406977
Jun 28, 2021 at 12:42 pm

Hello!

The issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!

Thank you!

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