Comment section not visible for visitors after theme update

Posted in: Newspaper
Post count: 40

Hi,

It is a PAGE created 5 years ago in Newspaper without any tagdiv builder.
It has like 200 comments and people still add more.

This year I finally updated the Newspaper theme to the newest version, comments are gone for blog readers but still visible for me when Im in WP-ADMIN dashboard and editing the page.

I also learnt when I switch format from PAGE into POST the comments are again visible but I cant afford do this switch on all old pages because then I loose sticky CTA button functionality suddenly after switch.

Can you please tell me how to make old comments visible again on old pages ?

Post count: 18283

Hello !

We need to take a look and see what can be done there to see if a fix can be done but please provide details in the e-mail how exactly do you change a Page to a Post.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

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