Comments Not Showing

Posted in: Newspaper
Post count: 96

Hi, I finally migrated the old site to the new template. Everything so far seems to be going okay – except for some issues with comments migrating. Here is the problem:

Comments migrated over to new website with no issue.
Some of the pages comments are working
One page that has about 30 or more comments is not working – the comments are not showing here: http://www.viewpointsandreviews.com/iwade-garage-review/

Post count: 854

hi,
can you please try disabling all the plugins and try again.

Thanks for you message.
Radu A.

Post count: 96

Hi,
I already tried disabling all plugins and still the same problem. Comments on other posts are showing fine. This specific post has lots of comments that are not appearing.

Can you help please?
VZ

Post count: 9544

There may be some garbage characters in the comments causing page to break for that section. We had this happen on another site. I think there is a function from the WP codex you can add to only allow “clean” comments in the comments datafield, meaning stripping out the bad characters.

This might not be related to your specific issue, but I had to go through and remove bunch of garbage characters where somebody had pasted something in from another website, or had a URL without escaped ASCII stuff, etc. — basically broken texturize stuff.

Post count: 96

Thanks for your response. Howver, I’m not so sure that is the issue as these comments were all live on the previous template. Ive gone through each one of them and unapproved them and re-approved and still nothing showing up. It’s a real head-scratcher.

Post count: 9544

Hmmm…. maybe
1) double check that the allow coments box on the POST itself is still checked (I know..dumb… but…)
2) under WP admin > settings > discussion – try toggling those settings on/off, such as the nested comments thing — I’ve seen that conflict with nested theme functions where something is trying to nest inside a nest … or the “number of levels” kind of thing.
3) try resaving permalinks (I know again, it’s worked before…)
4) try changing to a different author, like an author where comments are working.

That’s it for my nutty ideas 🙂

Post count: 96

Hi, the nuttiest ideas generally produce the best results 🙂 unfortunately in this case it is still not working.

This is getting quite frustrating. There are 57 comments in total and none of them are showing. They were showing in the older version of this site.

Other posts with comments are displlaying correctly. The problem I believe is the amount of comments and the Newspaper template. Can the authors please have a look at this as I don’t want these comemnts to be hidden as too many visitors have vested much time in leaving comments for that specific thread.

Post count: 96

Soemthing else I noticed: The comments are showing up in recent comments widget but still not displaying live.

Post count: 3343

Hi,
You have a lot javascript conflicts in console, see here: http://screencast.com/t/v9ujO2ufR

Is from a plugin, disable one by one and see if works.

Also the comment to not show up only on 1 post could be from here: http://screencast.com/t/tYZ1HVbskek

Post count: 96

Hi Marius, I disabled all plugins again and I am nto sure which one is causing JavaScript issues. However, this time around I completely disabled and deleted and re-installed Digg-Digg (I want a floating sidebar) and comemnts are now appearing. 🙂 I’m not sure if that was disbaling them somehow.

Thanks again for all of your help.

Post count: 9544

AH! Digg Digg likely had a CSS conflict or a JavaScript element not updated, or which was being inserted into the page but not being enqueued, or one of those funky gremlins. Whew!

I hate that kind of stuff.

One of my friends has a site using JetPack, where the the related stories thing kept giving him “too many connections” errors and printing that in the story box – not very fetching as a related story. Turned out is was conflict with the AddThis “Layers” plugin being used for the slider/sticky sidebar social icons (same idea as Digg Digg). Weird.

That bit of code to “sticky” stuff on left side, on any bootstrap related theme might be a recurring culprit, methinks.

Post count: 15

Chris S,

Lifesaver mate! Spent ages trying to get this to work it ended up being enable comments on each post that did the trick 😉

Cheers, Ian

  • This reply was modified 8 years by ijammedia.
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