Hi, unfortunately since several months I don’t receive any email notifications about new comments on my blog, and the same happens when I answer: people don’t receive any emails.
I am using the native comments on WP.
I checked all the settings, and everything seems ok. What am I missing?
Thank you
Hello,
Do you approve of the comments?
Thank you!
yes I approve and reply,
but in the beginning I received an email notification every time a received a new comment on the platform (to be approved)
Thank you
Hello,
This is strange, because it should work. Did you check the spam section?
Thank you!
I know, that’s why I don’t find any clue 🙁
Yes, I don’t receive emails since ages about comments (but before they were working)
Thank you
Hi,
Please do a test using only tagdiv plugins and check this guide https://wordpress.com/support/comments/comment-notification-email/#:~:text=any%20comment%20notifications.-,Not%20Receiving%20Comment%20Notification%20Emails,your%20spam%20or%20junk%20folder.
Thank you!
thanks, everything is set perfectly. I don’t really know what to do more 🙁
I use the native comments function of WP.
Hi,
Can you please do a test using a default theme?
Thank you!
I already have a default theme, and some weeks ago everything was working 😔
Hi,
No, I said to use a default theme like twenty twenty four and check after.
Thank you!
I don’t know how to make a test honestly, I have Newspaper as main theme and I really don’t know how to use twenty twenty as a test…
Hi,
Do you use a plugin like SMTP?
Thank you!
I don’t need it, I don’t send emails or do email marketing.. I tried to install it but nothing has changed.
Hi,
You need to configure the plugin please check this guide https://blogiestools.com/how-to-fix-not-receiving-wordpress-comment-email-notifications/
Thank you!
Hi, this is the first answer you already gave me 🙂 and everything is perfectly set. So I really can’t understand why me, and the people I answer to, don’t receive any notification..
Thank you
