Hey NewsMag, A very happy new year.
My website running on your theme looks amazing.
Although after the launch today morning , i have a small bug or a problem blocking my work.
My visitors are unable to comment on my posts.
There is one post where the comments section is working , rest the comments box and the author box above the comment section aren’t clickable.
Here is the post where you can comment : Commentable
Here are the links Non-commentable : Can’t click the comment box or the Author Box.
Look this is not clickable.
Here are the settings which i tried for getting it fixed but nothing worked.
1. I selected all the posts and made the comments “allowed”
2. Discussion Settings also i made it open so anyone could come and post comments.
Hi,
This happens because you use page builder to build your posts which we don’t recommend as it could cause issues of this type.
Use this custom css to fix this: http://screencast.com/t/p68O9bbjUC and also use this to remove this left border which appears on posts: http://screencast.com/t/vjYZZLXGpU7R as it is also happens because of using page builder on posts: http://screencast.com/t/3uO7KC1XDPtV
.td-post-content .td-pb-span12 {
margin-bottom: 0px;
padding-bottom: 0px;
}
.td-post-content .td-pb-span12 {
border-left: 0px solid #e6e6e6;
}
Please let me know if you still have issue after this.
Thanks
Where do i add this css code , consider me a non techie !
i went to appearances >> editor >> added the two lines of code you gave me and saved it
Then went back to my posts but nothing changed not the margin and not even the comments were on.
Then i went to the post in particular and added the css code from the top bar and it all messed up.
Then out of the two codes you gave , i just added on css code , the margin went away but the comment section still wasn’t working.
What can be done Lucian?
and what is that live css editor which you using could you recommend me ?
The comment box is not clickable in almost all the posts.
but every post is commentable on my mobile device..
so mobile website is working fine.
This is what happened when i added both the css code given by you in the add css section in post.
Hi,
I use this live css editor chrome extension: https://chrome.google.com/webstore/detail/live-css-editor/oelggcmknbjmhkpgjfhakedcfnkgbdpg?hl=en
Please use just this custom css code: http://screencast.com/t/xglbSoCFHY into the custom css filed you find in the theme panel, like this: http://screencast.com/t/rLVx4NkbEj
.td-post-content .td-pb-row [class*="td-pb-span"] {
margin-bottom: 0px !important;
padding-bottom: 0px !important;
border-left: 0px solid #e6e6e6;
}
.td-post-content .wpb_content_element {
padding: 0px 38px 20px 0px !important;
}
I have tested this on various posts on your site and seems to fix your issue. Again, if you still have issue with this please make sure you add your post content without using the page builder as this is the cause of all your issues because the page builder it’s not intended to be used to build posts so you might want to change this if problems of this type persist.
Thanks
This solved my problem !
Thank you buddy.
