Composer Button in Editor is not visible

Posted in: Newspaper
Post count: 4
Bookutus
#379534
Dec 19, 2020 at 1:25 pm

It seems that my Composer Button (left upper corner) is gone….

Post count: 18283
Vlad S
#379718
Dec 21, 2020 at 10:58 am

Hello !

First start looking for a plugin conflict. please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Also you can try and remove and re-install the tagDiv Composer plugin.

Let us know the results.

Thank you !

Post count: 4
Bookutus
#380512
Dec 25, 2020 at 5:31 pm

Hello!

Thanks and Merry X-Mas.
Unfortunately nothing worked……

Post count: 18283
Vlad S
#380701
Dec 28, 2020 at 1:22 pm

Hello !

We need to take a look and see what can be done there to see if a fix can be done.

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that at the moment the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you !

Post count: 4
Bookutus
#391023
Mar 10, 2021 at 3:44 pm

Hi Vlad,

I sent an email but unfortunately so far get no response.
Can you please resume the thread?

Thanks!

Post count: 21065
Bettina
#391035
Mar 10, 2021 at 4:18 pm

Hello @Bookutus!

I search about your email but I didn’t found any one from you.
Please resend the email at contact@tagdiv.com and provide the following:

– admin url and credentials
– a link to this topic in order to identify you

We are sorry about this inconvenience!

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