Tagdiv composor just spins on any page I try to load it on. have rebooted my AWS instance, uninstalled and reinstalled both the theme and the plugin. Site is down, need any help I can get. I also have the Newsmag theme, but the liscense has expired. I even uninstalled that to be sure it wasn’t the issue.
Just as an update on my troubleshooting options, I installed the beta of 10 and still have the same issue
Latest troubleshooting update. Ive removed all tagdiv related plugins and themes. I rebooted the vm on AWS. I installed the file for the beta of 10.
When the required plugins page comes up, I press install/activate.
The spinner on the cursor goes, but I get no changes. I’ve been waiting over 15 mins now.
Uncaught TypeError: Cannot read property ‘length’ of undefined
at HTMLDocument.<anonymous> (post.php?post_id=24711&td_action=tdc&tdbTemplateType=page&prev_url=%2F%2Fourtupelo.com%2Ftester1%2F:2819)
at mightThrow (jquery.min.js?ver=2101:3534)
at process (jquery.min.js?ver=2101:360
error in inspect element
I’m at a total loss here, I’ve uninstalled every plugin and cleared browser and site cache, My site is dead to any editing with tagdiv
Hello !
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you
Our team will take a look !
Thank you !
