Composer not loading on front page

Posted in: Newspaper
Post count: 5

Hello

I’ve been reading through your forum searching for a solution to this problem. We cannot edit our home page using the tagdiv composer. The composer won’t load.

We’ve disabled all plugins, reloaded the theme and plugins and still have the same issue. Everything looks good under the theme status as well.

Does anyone have any suggestions on what could be wrong?

Post count: 22421

Hello,

This could be a plugin conflict so please disable all plugins except the page builder, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.

Thank you!

Post count: 5

I’ve gone through and disabled all plugins. This is the error message that comes up in the developer console.

Uncaught TypeError: Cannot read property ‘next’ of undefined
at Object.multiNext (js_files_for_wrapper.min.js:18)
at Object.parse (js_files_for_wrapper.min.js:18)
at Object._getPostOriginalContentJSON (js_files_for_wrapper.min.js:192)
at js_files_for_wrapper.min.js:383
at Function.m.each.m.forEach (underscore.min.js:5)
at js_files_for_wrapper.min.js:383
at Function.m.each.m.forEach (underscore.min.js:5)
at Object.updateSavedShortcodes (js_files_for_wrapper.min.js:382)
at Object.init (js_files_for_wrapper.min.js:365)
at js_files_for_wrapper.min.js:385

Post count: 23312

Hello energeticcity.ca

If the problem persists, you should make a new clean install from scratch to another sub-domain for testing, install only the plugins that come bundled with the theme core files and check the results. Notice that the Composer has been tested and works as expected with the theme.

Hope this helps and let us know how it goes!

Thanks for your understanding!

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