Configuration Bugs/Errors at Single Post, Header, Main Page

Posted in: Newspaper
Post count: 1
ismailel
#412053
Aug 6, 2021 at 7:00 pm

Hi,

I have just purchased the Newspaper theme but there seems to exist some problems that I have encountered at my first attempt to configure it.

Here are some of those aforementioned issues:
1) The single post photos are not shown/illustrated on GUI.
2) The category titles are not clicked on (it does not give any response, not hovered, not clicked on) when you are on a single post page.
3) The sidebar is not activated eventhough it is configured under theme settings in wordpress.

I have sent mail with screenshots attached to the mail (sent mail to “contact@tagdiv.com”) about those issues.
Could you please respond it?

Thanks & Best Regards,
ismail

  • This topic was modified 5 years by ismailel.
Post count: 27744
Anamaria
#412148
Aug 9, 2021 at 9:14 am

Hello,

Did you use WP Bakery? If yes, we strongly recommend using only one of those plugins with our theme (WP Bakery or tagDiv Composer, but not both).
Also, please let me know if you tried to use only tagDiv plugins and see if the reported issues still persist.
Also, please tell me which plugins you have activated, because there is a possibility that one of them may interfere with the theme, these are the tested plugins => https://i.imgur.com/bkL3z6a.png
If you sent an email, then we will take a look and reply to you as soon as possible.

Thank you!

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