Conflict With tagDiv Mobile plugin (Version 1.2) & ThriveLeads

Posted in: Newspaper
Post count: 19

There seems to be a conflict with the tagDiv Mobile plugin (Version 1.2) which I have got installed and ThriveLeads (lead generation plugin).

When I launch the AMP version of my site, I’m getting the following error “Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0” and my website is totally blank. It works fine for the non AMP version of my posts.

I have a ThriveLeads email footer opt-in widget which is located at the bottom of my posts for both AMP and non-AMP posts.

I’ve contacted ThriveLeads and they’ve looked into the matter and they seem to think the issue is with the tagDiv Mobile plugin. When they deactivate the plugin, the page loads fine using AMP.

This has always worked in the past and it seems to have stopped working with the tagDiv Mobile plugin (Version 1.2) (please note: I have the latest version of the Newspaper installed Version 9.7.2).

I wonder if you can advise on this please?

Thank you

Post count: 20688

Hi,

Maybe this is happening after the 9.7 update changes – https://tagdiv.com/updating-the-core-of-tagdiv-themes/ if it used to work before.

So the problem is not happening when checking with just the mobile theme, but it is happening when you access the AMP and mobile theme? Also does it happen if you test while having only theme plugins, AMP, and the thrive plugin active?

I found some cases online where it is caused by either a caching plugin, low wp-memory (we recommend 256M), or old PHP versions (we recommend 7, 7.1 or 7.2). You could check those as well.

I can’t provide a definite solution for such a problem because we haven’t tried or tested the plugin you mention, up to this point.

Thanks

Post count: 19

Hi Simion,

Thanks for your reply.

I have managed to resolve the issue by upgrading the PHP version to 7.1.

Kind regards

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