Why does the contact form only show up in desktop mode and not mobile?
https://mediatime.net/contatti/
Thank you.
Hello,
You have the tagdiv mobile theme plugin installed. You can disable the plugin, or you can disable the plugin on the page https://i.imgur.com/fZGN0pf.png
If you want to continue with the tagDiv Mobile theme plugin, then you can edit the homepage using the theme panel settings > mobile theme – https://i.imgur.com/485PT9t.png also using the mobile theme plugin you need to add content for your page in mobile editor, this editor is at the bottom of pages – https://i.imgur.com/dsnoZKP.png the mobile content should be created using only the mobile editor, no builders.
Thank you!
I tried to add in form from the mobile editor of the page, it viusalizes on the smartphone, but it doesn’t work to submit, it gives me error.
Hi,
The submit button works, but you also need to do the page in mobile editor after submitting -> https://i.imgur.com/4MBDhfG.png
Thank you!
I thank you for your attention. However, I noticed that in all the other Pages of my site (only the pages and not the posts) I have the same problem: it does not display the content from mobile, but only from desktop. What should I do?
Example:
https://mediatime.net/pubblicita/
https://mediatime.net/redazione/
Thank you
Hello,
If you want to use the responsive version, the best solution is to disable the mobile theme plugin.
Thank you!
You were the ones who had recommended me the mobile theme plugin just to have a better respomnsive version. Now you tell me otherwise?
Hello,
You can use whatever version you want, but for the mobile theme plugin page, as I mentioned before, you need to set the content in the mobile editor or disable the mobile theme on that page https://i.imgur.com/3922jmF.png
Thank you!
That’s fine, but can you explain how to disable the mobile theme only for some specific pages? The icon in the top right corner of the mobile theme, as in your screenshot, is not there from me.
Hello,
You need to go here -> https://i.imgur.com/pFU5VVM.png and here -> https://i.imgur.com/C64eOVL.png
Thank you!
On my pages there is no option to enable/disable the Mobile Theme. In my pages that button, that option to enable/disable is missing.
Hi,
I replied via email.
Thank you!
