contact form section

Posted in: Newspaper
Post count: 52

Hi,
I tried uploading different contact form template page, but everytime in the contact form section I see this error:

[“wpforms ID=”4833” title= “false” description= “false”]

So this is what I see on frontend and backend instead of the regular contact forms with name, email, etc

Could you help me fix this problem please?

Thank you

Post count: 35449

Hi,

That is a shortcode that will render if a specific plugin is installed, in this case is need to install the wpforms plugin – https://wordpress.org/plugins/wpforms-lite/ create your own form and replace in the above shortcode the id with your form id and it will render your form.

Thank you!

Post count: 52

Thank you, but it doesn’t work in any case. Even if I include the form, or the embedded code, I just see the [wpforms id=”14454″] line and that’s it.
Could you please help me?
Thank you

Post count: 35449

Hi,
Can you please provide some screenshots? I will need a screenshot from wp forms with the form and id and one from the page where the shortcode is set and hos it is set. Also a link to the page where is set will help. Make sure that if you set the shortcode with tagDiv Composer, you set it in a column text or text with title element in code/text zone – https://imgur.com/DSSni9j
Thank you!

Post count: 52

Thank you, I didn’t know I had to pick “column text” so now it works, thank you for your help!

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