Hi The contact us form stopped working after I installed version 9.
This is the code that was there. What can it be replaced with?
[contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]
Hello Alicegreentree,
Did you have tried to add that shortcode inside a Column Text using the TD Composer? Provide more details about what kind of settings did you made with Contact Form. This plugin has been fully tested with the theme and should works as expected.
Thanks for the message!
I didn’t change anything on the contact form and after the upload the form is no longer there just the code. There is no element that I can see that inserts a form for Contact. Can you tell me what contact form is available? It seems there isn’t one. Why does the code below not work anymore if nothing changed except an update to 9?
contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]
Update: I didn’t change anything on the contact form and after the upload the form is no longer there just the code. There is no element that I can see that inserts a form for Contact. Can you tell me what contact form is available? It seems there isn’t one. Why does the code below not work anymore if nothing changed except an update to 9?
contact-form][contact-field label=’Name’ type=’name’ required=’1’/][contact-field label=’Email’ type=’email’ required=’1’/][contact-field label=’Comment’ type=’textarea’ required=’1’/][/contact-form]
Can you tell me what contact us form I can use instead? I don’t see any options.
Hello Alicegreentree,
Please notice that our tested plugin for forms is Contact Form 7. Use the shortcode for that plugin according to our documentation from here -> https://www.screencast.com/t/ITyxN0csw
Thanks for your understanding!
Sorry I don’t understand what you mean. Where exactly do I go to find this form? Do I go to my Page – Contact us and insert it from there? Where do I find it? Or do I go to plugins?
Or do I add the short code in your screen shot somewhere – can you tell me where exactly I would add it?
Not sure why your contact form stopped working for the one that I had in place.
I just looked at plugins and there are many Contact form 7 – so can you tell me exactly which one?
The form I had just stopped working because of the upgrade and now I’m stuck having to try to replace it. Why would you do that? You leave someone without an ability to have users contact the site. Not everyone is a developer and knows what all this crap means. We just want something usable. If you remove a feature, replace it. So please let me know exactly how I can make my contact us work. Thanks.
Also, there is no support info in the documentation that tells you how to set up a contact form. If there is something, let me know where. Thanks.
Hello Alicegreentree,
This is the plugin -> https://www.screencast.com/t/ELEaZI4qpX and the shortcode should have to be taken from settings -> https://www.screencast.com/t/OsR3qCze
[contact-form-7 id="4458" title="Contact form 1"]
Thanks for your understanding!
