After I switched the server to Digital Ocean, the Contact Us setting for people to send messages does not work anymore. You receive the error message: “There was an error while trying to send your message, please try again later.” The link is at http://mobilidadesampa.com.br/fale-conosco/
Can you tell me where I can solve this problem?
Grateful.
Probably issue with php mail.
You might need to use an SMTP mail plugin with WordPress, which is what we do here.
Theme does not control email sent by WordPress or PHP.
Basically you need to have email sent where it checks mail first with username/password before being able to send outward.
Lots of good “SMTP PLugins” for WP — common issue with WooCommerce order receipts, too.
Visual composer in the newspaper 7 theme is not working.
The visual composer page template setting is not displaying
my blocks or elements.
I have try this multiple times still not working. Very confusing
without proper guidance. I just recently purchase this theme.
I am very displease with this theme. If the issue cannot be correct
immediately, I request a refund.
I await your immediate reply. Thank you.
Anglo D. Branch
Hello anglodb,
You should re-install the latest version of the theme via FTP way, use only the plugins that come bundled with the theme packet and rule out any conflicting plugins. I suggest you install the theme again via this way because this is the surest method in this regard. A bad theme installing can cause this type of issues and that’s why it is very important to make a new fresh install from scratch and check the results.
Hope this helps and let us know how it goes!
Thanks for the message!
I managed to solve the problem of smtp to receive emails with the staff of digital ocean, thank you
