Posted in: Newspaper
Post count: 1
Jun 17, 2024 at 1:27 pm
Hi,
Have been using the theme since May 2020. Today when I tried to update the theme, it asked me to reset the registration from the theme’s System Status menu. SO I tried to reset and it took me to the Activation screen, where after keying in the purchase code and clicking the Activate button, nothing changes and spinner icon next to the activate button is spinning and nothing happen evenafter 20 min.
Kindly advice on how to proceed….
Post count: 21065
Jun 17, 2024 at 1:46 pm
Hello @Nirmal!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– the license certificate and purchase code
– a link to this topic in order to identify you
– specify the current domain you need to assign the license key
Thank you!
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