COVID-19 COUNTER-STATS STILL NOT WORKING

Posted in: Newspaper
Post count: 8
jwellemeyer
#341745
Apr 19, 2020 at 7:01 pm

Three Hours Ago Calin from tagdiv posted the following.

Calin
Apr 19, 2020 at 3:05 pm

Hi,

If covid elemnts display 0 data:
To fix the covid counter you need to dactivate and delete tagDiv Composer plugin and install int again from Newspaper > Plugins -> https://i.imgur.com/3nvXhlS.png, after that clear all cache and the covid counter will work again.

Thank you!

_________________________

I have deactivated, un-installed, re-installed, re-activated and flushed all the caches and it is still not working on two different implementations.

Please fix this!

Jeff

Post count: 18283
Vlad S
#342095
Apr 21, 2020 at 2:24 pm

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Please note that due to the high amount of support requests anwers can be delayed up to 72hrs !

Thank you !

Viewing 2 posts - 1 through 2 (of 2 total)
The forum ‘Newspaper’ is closed to new topics and replies.