CPU Usage rises to 100% when the tagDiv Composer plugin is active

Good afternoon Support,

I recently updated my client’s website to the latest version of the theme and plugins and now the CPU Usage is always at 100%.
The website audience is able to browse the website due to the cache, but working in the back office has become almost impossible. There are also numerous “Resource Limit Is Reached” errors when my client tries to add articles or photos (or users try to search for something no the front office).

Initially I thought there could be some incompatibility between plugins, but after deactivating them all I found that CPU Usage only goes up dramatically ONLY when the tagDiv Composer plugin is activated. Deactivating this plugin, the values all return to normal.

Where can I send the access credentials to the backoffice and CPANEL for you to check?

Thanks for the help in this urgent situation.

I have the same problem

I can’t make any editing.

Emergency Support please

Aynı problemi ben de yaşıyorum

Herhangi bir düzenleme yapamıyorum.

• This reply was modified 5 years by ibrahimkali.

Sorry, can you please type in English?

Hi Bettina,

Done!

Thank you!

hello paulo.

how was the problem solved?

Hello,

No. I have just sent the credentials and I’m waiting for feedback

I’m sure they will find a quick fix for this (I hope)

I can also confirm problems with CPU usage since upgraded from version 8 to latest version 10.4
I upgraded two weeks ago.
As far as I can see theme is using admin-ajax.php
I have semi-dedicated hosting so web site works but I see much more CPU usage then before.

Best regards,
Bojan

• This reply was modified 5 years by crodexter.

Hello @bettina,

Any news about this issue?

Thank you

Hi Bettina,

Yes I have sent the email this morning.
Please send feedback as soon as you have any news about this.

Thank you a lot

I have the same issue where the site takes all CPU thru admin-ajax. DO VPS with 4cores, 16GB. I would appreciate a public fix or explanation over a isolated -send me your login credentials- fix.

Good morning @bettina,

We did not receive a reply on our email.
The site continues to give errors due to the problem described above and in the email and our client simply can’t work.

What is the status of this support?

Thanks

I am having the same problem. I think instead of emailing, this should be a public topic as others are having the same problem.

Hi @brain916

I am following the instructions from @bettina, who asked me to send credentials to the support email.
This topic is already open here and all other customers can view

@PauloNóbrega: FYI, my dumbest solution was to upgrade my server, because the editors where losing their posts, not saving, endless waiting.

Hi @N.A.Cramm what did you upgrade on your server to correct this? Thanks!

@bettina, please keep me informed about this

Thank you

• This reply was modified 5 years by Paulo Nóbrega.

Paolo, i upgraded the server, doubled the memory and CPU

@bettina: any updates or solution on this ?

Hi, I’m also having the same problem:
Resource Limit Is Reached
CPU Usage 100 / 100 (100%)
Entry Processes 20 / 20 (100%)
How to solve?