Hello,
While editing the homepage using Tagdiv composer, I created a mobile page named “Anasayfa – mobile” (Anasayfa means Homepage) by clicking the “Create Mobile Page” icon in the upper left corner. “Copy content” was checked.
I rearranged and saved the mobile page as I wanted. However, there was no change in the appearance of the homepage on mobile devices. When I view the page as “… /anasayfa-mobile” on the mobile device, I see the changes I have made.
When my site is called from a mobile device, how do I get the mobile page I made changes to?
My site’s regular URL is: https://www.arthenos.com
Mobile page address: https://www.arthenos.com/anasayfa-mobile
NOTE: “Tagdiv Mobile Theme” is not installed.
The above problem is not working due to not installing this plugin?
Thank you in advance for your help.
Hello!
If you want to use a mobile page, then you need to assign it to your homepage. For more information about this mobile version please take a look in this article: https://tagdiv.com/newspaper-10-3-7-update-brings-customizable-and-fast-mobile-pages/
A full explanation you can find here: https://www.youtube.com/watch?v=SpGkOnJeNZY
Thank you!
Hello again!
I have already done these operations with the method you suggested.
I deleted all mobile templates and followed the steps below:
- First, I created a blank mobile template called “Anasayfa – mobil“.
- Then I applied and saved the changes I deemed necessary in this mobile template.
- In the admin panel, I assigned the mobile template I designed and saved to the homepage.
- I cleared all the caches.
When I tested, it still comes with the standard mobile page instead of the mobile page I designed.
When called “www.arthenos.com/anasayfa-mobil” from my mobile phone, the mobile page I designed works without any problem. However, when I call “www.arthenos.com” from my mobile phone, the standard page comes up as if I had not assigned any mobile page.
This is the problem I’m trying to explain.
Regards.
Hello!
If you have set up a mobile page you can easily shift or select no mobile pages. But if you delete it, then the mobile page is already there but blank. So, in this case you need to assign another mobile page, and then to select no mobile pages without deleting the previous one. After selecting no mobile pages, you can delete also the mobile pages which you created.
In conclusion, don’t delete first so you will don’t have any issues.
Thank you!
Hello!
Here you see the normal situation, that is, no mobile page has been assigned to the page.
Then, following all the steps in the video, I created a new mobile page and assigned it to the homepage.
This is the situation after cleaning the entire cashe. As you can see, although the mobile page came the way I wanted, the desktop page was broken. However, when I enter the admin panel from the browser, the page looks normal. I’ve tried Firefox, Chrome, Safari, Opera browsers, the page comes up with a change like here. The mobile page was exactly what I wanted, but the desktop view of the home page was distorted. I think there must be a mistake here.
I reverted the changes because the view of the site was corrupted.
Summary, I couldn’t change the mobile homepage as I wished.
Regards
Hello!
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache(also from your browser) and try again.
If this problem is not solved after that, then we need to take a look and see what happened there.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
