Hello,
When I activate the AMP Plug-in the system crash down and the access to the website is forbidden, in front end and in backend.
Without these plug-in I can’t use the website through mobile.
So, what can I do?
(Just a consideration: it’s not the first time that a similar conflict happens between your theme and the plug-ins that you lead and suggest us to install. How can you fix or understand without your own hand and eyes any kind of problem linked to the comunication with your theme and the plug-in that you oblige to install?
It’s a kind of paradox that there’s not in other theme that I used.
This support approach make harder to work not only for me but for you also that you can’t join inside every website to see faster and in a exact manner every problem.
I lost time with it and you lost time too.)
I must remove the TagDiv Mobile theme and the AMP Plug-in too. They were in coflict. Now I have the old mobile-page that I create for page of the website that I don’t know how to show instead of the automatic cloned content of the page for the mobile.
This is the page: https://nuovaincognitacostantino.online/descrizione-mobile/
Here you can see the “City” logo and the imported menu, but I modified it with the creation of the mobile menu. When I click in “Edit with TagDiv composer” the menu is correct. Anyway I would like to see this page when I use the mobile.
Could you help me?
Hello !
We need to take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– A link to this topic in order to identify you
Our team will take a look ! Please note that at the moment the support is a bit crowded. Replying may take up to 24 hours.
Thank you !
Hello,
I canceled and installed again the theme like your associate suggested to me because of others conflicts and problems, now lot of them disappeared but not at all.
This problem of the fonts still remain. Have you some news about it from who’s analyzing in my website?
Best regards