Critical error from mobile browser and article header doesn t update

Posted in: Newspaper
Post count: 22

Hello i have a problem with updating mobile version header of article page.
I cancelled the prebuilt text with demo name but it still appears.

Otherwise the wordpress critical error appears on mobile browser.

I already tried you clean caches…

I am just using you cloud builder and i didn t touch your code so can you please
solve those two critical problems.

And guarantee that they will not persist, in particular the wordpress troubleshooting one that would be
pretty shameful.

  • This topic was modified 5 years by Infofra.
  • This topic was modified 5 years by Infofra.
Post count: 22
Post count: 21065

Hello!

Please let us know about your errors, because I checked your website and I can’t see any error.

Thank you!

Post count: 22

hello, on the mobile browser, if you click on one of the articles it gives you the critical error.

And before it did’t update the header correction.

Post count: 22

but only on the mobile browser, if you reduce the desktop window to activate the mobile it works.

Post count: 22
Post count: 21065

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin, so we can investigate this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 22

ok will, in the meanwhile here the error

Class ‘td_style’ not found in /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_icon/tds_icon1.php:9 Stack trace: #0 /home/u922162147/domains/infofrance.com/public_html/wp-includes/template.php(730): require_once() #1 /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_autoload_classes.php(42): load_template(‘/home/u92216214…’, true) #2 [internal function]: td_autoload_classes->loading_classes(‘tds_icon1’) #3 /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/td-multi-purpose/shortcodes/tdm_block_icon.php(193): spl_autoload_call(‘tds_icon1’) #4 /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/legacy/common/wp_booster/td_global_blocks.php(27): tdm_block_icon->render(Array, ”) #5 /home/u922162147/domains/infofrance.com/public_html/wp-includes/shortcodes.php(343): td_global_blocks::proxy_function(Array, ”, ‘td in /home/u922162147/domains/infofrance.com/public_html/wp-content/plugins/td-composer/td-multi-purpose/styles/tds_icon/tds_icon1.php on line 9

Post count: 22

hello i come back here because everytime i answer mails i need to resend name url wp c Etc.

Is it possible to definitively solve this problem with the error text i copied and pasted here?

Because it appers for 10-15 mns after i update the site so even if i mail you, you will never see the error in time.

Post count: 21065

Hello!

First of all, try to do these steps as quickly as possible, so your visitors do not notice the process:

1. disable TagDiv Composer
2. uninstall(delete) TagDiv Composer
3. clear cache (if cache plugin exists)
4. install TagDiv Composer
5. activate TagDiv Composer
6. clear cache (if cache plugin exists)

Also, make sure your WordPress and plugins are up to date(specially Standard Pack installed and active if you use default templates).
Sometimes, the issue can be from a plugin conflict, that’s why, please deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache(also from your browser) and try again.

Let me know the results!

Thank you!

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