critical error on your website – Plugin tag div composer

Posted in: Newspaper
Post count: 14
denba
#365803
Sep 21, 2020 at 12:01 pm

Hi Support Team,

if the tag div composer plugin is active I get under Pages this error and I don’t see any pages:

There has been a critical error on your website. Please check your site admin email inbox for instructions.

If I deactivate the plugin, everything works fine.
Could you help here pls? Thanks!

Post count: 18283
Vlad S
#366011
Sep 22, 2020 at 11:07 am

Hello !

Please make sure that you do not have a plugin conflict, please deactivate ALL plugins except tagDiv ones, also if you are using child theme or cache plugin, deactivate them, clear all cache and try again.

Thank you !

Post count: 14
denba
#366270
Sep 23, 2020 at 1:38 pm

Hi Vlad,

thanks – I deactivated all plugins except the tadDiv ones, but it’s still not working and showing the critical conflict.
It’s only working if I deactivate the tagDiv composer.

Maybe you can have a look at it? Thanks!

Thanks,
Dennis

Post count: 18283
Vlad S
#366421
Sep 24, 2020 at 10:07 am

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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