Hello… I’m using 2 custom ads which I have inputed correctly in between contents on my front page but they dont appear. They were there last month but not visible now. I’am using the same ad on top header & footer & they appear there though. Please help.. thanks
just an added info, my theme is Version: 6.5.1
Hi zdepth,
Please make sure that you are inserted correctly these custom ads in your content. To display this ads, it is necessary to use shortcode, like this: http://screencast.com/t/XhlhtLi5h3
[td_block_ad_box spot_id="custom_ad_X"] ->> where X is the number of your custom Ad.
After this steps, if the problem is still there, please let us know and please provide your URL website so i can inspect it closer.
I hope this helps and let us know how it goes!
Thanks!
hi… check my attached screencapture of the coding. It seems right to me. Url is thenewdemocrat.info
Hi zdepth,
Yes, it is correct. I have checked your site now and the custom ads works fine. You can look here: http://screencast.com/t/b4R4D502asO . Also you can clear all your caches and try it again.
Hope this helps and let us know how it goes!
Thank you!
Hi Again…
I tried again on my side & the 2 ads that are in between the content still doesnt appear. Only the header & footer ad appeared. I cleared my Chrome history & problem remains. However it appeared on my Firefox & also on another computer. I could have sworn I seen all the ads appearing my my chrome the other day. Are there any other cache to clear aside from the chrome history?
I’m on newspaper version 6.6 now. On another question, I notice on your screencapture, the ad was scaled down to 640 x 79. The actual ad image is 728 x 90. How do I set the ad size, so that it is the same as my actual ad image size?
Hi zdepth,
I’ve checked again your site and the ads seems to work fine, as well. Please make sure that you do not have any one block ads in your Chrome browser and if you have, please disable it.
For your second request, please disable all the active plugins, except Visual Composer and try it again. It could be a conflicting plugin. Also please clear all caches.
After this, if your problem is still there, please send us an email at contact@tagdiv.com and provide your log-in information so we can take a look at your page setup. Please also provide a link to this topic so we know who you are.
Thank you!
Hey Catalin…
Thank you for you help and Please read below:
1. On the ad dissappearing issue, you are right.. its a ad blocker on my Chrome called ABP (Ad blocker plus) which is a highly popular ad blocker for Chrome users. When I put my domain name in the ad blocker’s whitelist, the ads appeared. Now this come to another more important issue for your theme because ABP is widely used by chrome users and its pretty bad if they block those ads on Chrome users that has that plugin cos advertisers are paying top dollars for their ads & expect their ads to appear across all platform, browsers & bypassing all ad blockers. But the ABP ad blocker didn’t block the header & footer ads though, so maybe there is some way to make custom ads on newspaper theme to have the same type of coding as the header & footer ads so that they cant be block?
2. On the ad resizing issue, you are right as well… I disable all plugins and the ad size appear normal again. Further check on this & I found out that its the jetpack plugin that is causing this and I cant disable Jetpack because my news ticker on top would go missing if I disable jetpack. Any suggestion on this?
Anyway thank you so much for your support… God bless and cheers!
Just to add on No.2 above… I found out that its the ‘photon’ image speedup feature on Jetpack that is causing this. So now I’ve disable it & its fine.
Hi zdepth,
I cannot provide a safe explanation about why ABP ad blocker do not block the header and footer ads because this thing comes from the structure of this blocker algorithm, sorry. What can i tell you precisely is that the ads have the same type of coding.
Glad that i could helped. Thank you!
Thank you very much!
