Custom Code doesn't work

Posted in: Newspaper
Post count: 25

Hello,

I have a problem with my Newspaper Theme: i can’t put any custom code. The tab “Custom Code” opens without a problem (https://s8.postimg.org/gtjamxbb9/Screen_Shot_2016_08_06_at_17_54_26.png) but when i try to click in the box nothing happens, is like the box doesn’t exist.
I open the Chrome Console for check for any problem and…they’re a lot!!! I don’t know what the problems and their solutions: https://s8.postimg.org/4u0fbec6d/Screen_Shot_2016_08_06_at_17_57_16.png

For information, my website is: nomadismodigital.pt

Thanks for your help!

Post count: 22421

Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files. Then test the theme panel again. Also make sure you set your system status parameters like this guide suggests:
https://forum.tagdiv.com/system-status-parameters-guide/
Thank you!

Post count: 25

I made all these steps and still can not do the Custom Code work. 🙁

Post count: 22421

Hello,
Please contact us via email at contact@tagdiv.com and provide a link to your site and wp-admin so we can login and investigate this issue. Please also include a link to this topic so we can identify you.
Thank you!

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