Has anyone else had this issue? I’ve loaded a custom font to use throughout my site and it works great in Chrome and Safari, but not in Firefox. Any ideas?
Hi,
Could you please also send our site’s URL to a post that uses custom fonts so I can inspect this. Also please make sure that you use the custom fonts right: https://forum.tagdiv.com/how-to-use-custom-fonts/
Thanks
It’s on every page of this site: http://policek9magazine.fatcow.com/wordpress/
The main nav and the section headers (News & Videos, Events, etc.)
Thanks!
Hi,
I checked your site and found that your theme is not updated. Please update the theme to the latest version(4.6.1) following this instructions: https://forum.tagdiv.com/how-to-update-the-theme/
After that disable all plugins(leave only Visual Composer active) and see if the issue persist.
This should solve the issue because you also have some errors in console: http://screencast.com/t/WtqnlxlbjT
If you still have issue with this please provide more details about the steps you have made to loads custom fonts.
Thanks!
Hell Alin,
Thanks for the suggestions. I’ve updated my theme to 4.6.1 and tried disabling all of the plugins except for Visual Composer, but the font still doesn’t load in Firefox. Do you have any other suggestions?
Thank you,
Nikki
Hi,
I have checked your site and noticed that your issue is not happening because of Firefox browser or only if using it as I have also found this issue on chrome browser and it seems that the custom fonts you have added and use are not found: http://screencast.com/t/gFnVbtMSA
Please make sure that you add and use them right using this guide: https://forum.tagdiv.com/how-to-use-custom-fonts/
If this is still not working please also test this without any plugins and make sure you empty cache and purge files if you use any CDN host services.
Thanks
