Hello, I have an issue with the custom HTML code after the latest update. It’s no longer displaying on all the pages of the website, only on the homepage. Can you help me?
Hello!
The update does not change that element, and nobody has access to the code for that element. Please set it again, save the changes, clear all the cache, and see the results.
Thank you!
thanks
I have tried several times, but the code only displays on the homepage. On all the other pages of the website, it doesn’t work.
Hello!
Please make sure you add the element in all the pages/templates.
Thank you!
I’m talking about the code present in the theme panel.
Newspaper – Theme panel – custom code – custome html
Shouldn’t it be automatically present throughout the entire website?
Hello!
For the cloud templates, there is for every page an element called raw html.
Try it like that if you are using the cloud templates and let me know the results.
Thank you!
Still not working. I’ve inserted the code in the footer throughout the website.
I noticed that it doesn’t allow me to save the files I insert in the HTML row of the footer.
I also this problem: Error at rows: 2(models) : 7(dom). The model does not match the content Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z)
when i try to edit the general template of the post
Hello!
I’m not sure which kind of code you have, but it seems it is not working and is breaking the composer as well. Edit the page and delete the code of the raw HTML element.
Thank you!
The HTML code is from an ad server. It has always worked and continues to work on the homepage. As I explained before, it was inside Theme panel – custom code – custome html, and now I would like to try putting it in an HTML row, but it doesn’t allow me to save the pages.
Hello!
Maybe the HTML code is not good. Generate and try with another code!
Thank you!
It’s working on the homepage and has always worked.
Hello!
We would like to investigate this issue.
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– provide more information (screenshots/video) about your issue
– a link to this topic in order to identify you
Thank you!
