custom shortcodes are deleted when I make a change in home page template

Posted in: Newspaper
Post count: 4

Hi,
I have an issue, I need to add shortcodes from plugins to the homepage that I have installed in WP that don’t belong to the tech predefined template. However, everytime that I make a change on the page using the tagdiv composer that shortcodes disappear and I need to add them manually using the page editor. Why is that and how to prevent that?
Regards,
Edwin Lima

Post count: 21065

Hello!

Please provide more information about your issue, screenshots or videos and your website link in order to help you efficiently.

A solution for sending a screenshot is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.

Thank you!

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