Hi,
Custom sidebars have stopped working, after adding the widgets and getting out and going back in the custom sidebars loses the data.
Please see the attached pictures:
Good https://walesexpress.com/wp-content/uploads/2016/05/Custom-sidebars-good.jpg
Data lost:
https://walesexpress.com/wp-content/uploads/2016/05/Custom-sidebars-bad.jpg
This is something to do with the last update.
I tried this on all my three installations, and they’re all having the same problem.
Please advise.
Regards,
Jose.
I have the same issue.
Hello all,
I have tested on my side through creating a new sidebar and everything seems to work as properly. Please ensure that you are using the latest version of the theme and required plugins which come bundled with the theme, try to clear all your caches and test it again. Also, please ensure that this type of problem does not come from your untested plugins and to rule this possibility, please try to remove all of them and test the theme only with our tested plugins and check the results.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi Catalin,
Thank you for your reply, Please note creating the Custom Sidebars is not the problem it’s adding and keeping the Widgets.
Let me make a video to explain what happens.
Regards,
Jose.
Hello mvdservices,
If your problem is still there and if you want further assistance in this regard, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can inspect your setup page. Also, please provide the link of this topic so we can identify you.
Thanks for your understanding!
