Custom translating not saving properly

Posted in: Newsmag
Post count: 8

Hello
Some of Newsmag theme parameters won’t save.
I can change some fields, like custom translations or item purchase code, but if i navigate through admin, after 1 min, parameters come back to initial values 🙁

website : https://www.location-appartement.org/
newsmag Version: 5.2.1

Post count: 20685

Hi,

So after some time the settings you make in the theme panel and then save, revert to the previous setting. This sounds like a caching issue. To be more specific, a caching that affects the backend as well, like object cache perhaps. But that would affect the whole theme panel, not just specific settings.

It could also happen due to a firewall or security setting, but if that was the case none of the settings would save. Or maybe it could happen if the database is running out of space, but that also would lead to none of the settings being saved at all.

I will take a look at it and try to find out why this issue is happening on your website. Please send us an email at contact@tagdiv.com and there provide admin login for the website, and also access to cPanel https://www.location-appartement.org/cpanel Maybe also mention an example of the issue, so I can try the same directly.

Let me know.

Thank you!

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