On the order page, after turning on the option to create a customer account in the Woocommerce options on the order page, such a field is not displayed. Below is a screenshot:
Hi,
Unfortunately, the image is no longer available https://i.imgur.com/fGsbBrC.png
Can you please provide it again? Also a link to your website to check the problem will help a lot.
Also, please make a test to be sure that this is not a plugin conflict, let only the woocommerce plugin and tagDiv plugins enabled and see if the problem persist (musty of the time those problems are related to extra plugins).
Thank you!
I am sending the screenshot again with the information.
This is more of a template scripting and functioning problem.
I would love to give you the address, but it is not possible to give the website address as a private message.
Hello,
Please check this article https://buildwoofunnels.com/docs/checkout-pages/fields/user-signup-login-on-aerocheckout-page/
Thank you!
I know how to turn it on. The question is, have you checked how it works with your template? Since you write back and I sent you a screenshot that there is a problem with the encryption and design, it fell to check the WooComerce functionality in your template.
Hi,
The page is created with WooCommerce shortcode for checkout -> https://i.imgur.com/61YtmC4.png also, in the last update we added in tagDiv Composer shortcode for checkout, but it seems that these Woocommerce options don’t work for a default theme with the woo shortcode either -> https://i.imgur.com/Ct6ThOR.png -> https://i.imgur.com/Cvb2gtl.png -> https://i.imgur.com/wUgGGHu.png
Also, if you want you can do a test with a default theme and see if it works.
Thank you!
Hello,
The fact that the possibility of creating a customer account before placing an order does not work properly, I can see and that is why I wrote a report.
The question is whether you intend to fix this problem and script it so that it looks correct and the account creation functionality works before placing the order.
From the point of view of utility, I think it should be possible.
Hello,
I will pass this request/problem, and the developers will decide if it will be implemented.
Thank you!
It is implemented in your template, however it is not scripted and css styled. Therefore, it does not work properly.
However, when you click into the inscription, a window opens with the option to create an account.
https://ibb.co/Q8np8jZ
Only after clicking on the create an account field, the field for creating an account will appear. It is not very intuitive and nobody knows that you have to click.
So there is no checkbox or information that you need to select this field to create an account.
Please check it on your template.
Hello,
Maybe I didn’t understand exactly what you mean, but for me works like this https://www.screencast.com/t/kUhVLQ0EH if you can please provide a video with the steps that you took to understand better what you mean by not working properly.
Thank you!
Hello,
These are the screenshots in turn.
1. In the WooCommerce settings on the Account and Privacy page, you must select the option to create a user account when placing the order.
2. Then as a user not logged in! we put the product in the basket and go to the order page.
After selecting this option in the first point, you will be able to create an account while placing the order.
However, this did not work properly and the selection options are missing. As if it was omitted or badly scripted or styled.
Only after clicking on the name, the possibility to enter data is developed. However, the user does not know about it and it is not very intuitive.
https://ibb.co/sHx9c6r
Hello,
So now I understand what the problem is, this checkbox doesn’t appear, right? -> https://i.imgur.com/iwHhGiW.png
Also, to display the checkboxes, please use this custom code =>
input[type="checkbox"]{
-webkit-appearance:checkbox!important;
}
This code needs to be set in Theme Panel -> Custom Code -> Custom CSS.
Thank you!
