Dedicated mobile page doesn't load, desktop layout instead

Good afternoon,

I have scouted the forum for a solution, which I didn’t find.

Problem: I have used the dedicated tagdiv mobile design tool to create a mobile page for 2 pages on my website (wwww.chemindecosse.com). But the homepage (https://www.chemindecosse.com/) doesn’t load as expected on a mobile device, it shows the desktop layout. The other one (https://www.chemindecosse.com/excursions-au-depart-edimbourg/) shows an old version of the mobile layout, but not the one with the latest modification.

I am aware that sounds like a cache problem, and I configured the wp supercache just as it was mentionned in numerous post in the forum but it still doesn’t change the issue.

For your information, I can get the latest mobile layouts updates when accessing the website as admin, but the problem appears when I use a private navigation.

Many thanks for your help,

Will

Good morning,

Thank you for the reply.

Here is a screenshot of how should the mobile template look like:
Homepage
https://ibb.co/LrYgMxT
https://ibb.co/ydSX4f4

Page ‘excursion’
https://ibb.co/0rGSQrw
https://ibb.co/fdq6t06

I also deactivated and deleted the Mobile Theme plugin and AMP, and followed the exact steps as in the video tutorial for mobile theme.

Many thanks,

Will

Hello,

I did as instructed: tested with different browser and different devices, and the mobile design is not appearing on those devices.

I made sure that my site wasn’t putting my own devices on cache.

What can I check now ?

Many thanks for your help !

Will