Hello Team,
Any update on the ticket below?
Thanks,
Anoop
Hi,
I removed the respective website now. Please check as well.
Thank you!
okay how can we remove this form our end
I have same issue. I have different keys and …I know I know, I should write them all down which key is in use with which site… sometimes I added accidentally already used keys to wrong site, and I want to remove it and add proper keys. Sent e-mail to tagdiv to but still no help and wrong sites are still linked to wrong keys.
Hi,
@anoopkhanduri@gmail.com Removing websites from the license panel can only be done by us. Doing this is not required. The license panel simply displays all the websites where the key was used, which is not normally a problem.
@Edragon If you want to actually change the key used on a website, please reset it https://prnt.sc/rPcHwIdR7J7a Then let us know so we can remove the website from the old key. The last email I found from you was from a month ago. You requested to remove a website from the key. I believe the website was removed. It will however reappear again if the website still uses the theme. And I see the website still uses the theme. If you want to permanently remove a website from key, the key will have to be reset and the theme removed from the website. Or reset the key adn use a different key. Please let me know if you want to modify how the keys are assigned. But first please make sure the websites are are using the keys you want. Reset/reactivate the theme if needed.
Thank you!
okay, thanks now please close the ticket.
