Hi Can someone please help?
I get the following error when trying to install the newspaper demo content:
Ajax error. Cannot connect to server, it may be due to a misconfiguration on the server.
textStatus:parseerror
td_ajax_request_name:full_demo_install
errorThrown: SyntaxError: Unexpected token <
responseText: <br/>
<b>Fatal error<br/>: Allowed memory siize of 67108864 bytes exhausted (tried to allocate 72 bytes) in <b>/home/courantmydpwebsi/public_html/wp-incluides/compat.php</b> on line <b>123</b><br?>
Hello,
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to a server configuration which is not responding, it could be due to a delay or it could also be a temporary issue so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
If you still cannot manage to install the demo, please send an email at contact@tagdiv.com and proivide wp-admin so we can take a look. please also provide a link to this topic.
Thank you!
