Hi,
I just installed the newspaper theme and the tried to import the Standard demo.
I got this message:
tagDiv importer detected an error. The importer will try to recover and continue to install the demo after you click ok on this dialog.
Steps to troubleshoot:
– Check the permissions on your upload folder
– Please make sure that WP_DEBUG is set to false in wp-config.php
– Contact our support via email contact@tagdiv.com (please provide your product license key)
I checked the permissions: They are 755
WP_DEBUG is set to false.
After I click OK the error appeared a second time. Then the import finished.
When I accessed the site the settings seemed to be like in the showcase demo but just no content was imported – no images and no posts.
This was a brandnew test side – fresh WP install and only the default WP theme – no settings changed or anything.
The only thing I would like to mention is that I didn’t activate the theme yet because it is just a test server so I can get familiar with the theme.
Any ideas?
Hi,
We could take a look at it, please send us an email at contact@tagdiv.com and provide admin login as well as cPanel if possible. Could be a server configuration issue. Include a link to this topic in then email.
Thanks
