deregistering the purchasecode

Posted in: Newspaper
Post count: 107

Hi, I purchased the newspaper theme a few days ago and installed it locally on my pc with xampp so I could test it, I did unlock all features by entering the purchase code.
Now yesterday the theme was installed online and when I wanted to unlock all features I saw that I needed to unregister my local installation again in order to unlock all features as only 1 purchase code per website is allowed.

I hope I did this right but I first reset my key on my local offline installation under system status and themeconfig and then activated the key on my online website which worked.

When I want to unlock all features however and enter my purchasecode it says purchase code invalid, it also says “If you want to use your purchase code on another domain, please deregister it first”.

Where do I deregister?

Post count: 18283

Hello !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

Post count: 107

Thx, a mail has been send.

Post count: 107

“Problem” has been solved, it regarded a misunderstanding of what I thought was included.

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