Dear Support Team,
I recently updated the Newspaper Theme on my WordPress site (https://histaminentzug.de/) from version 12.6.6 to 12.6.8. Unfortunately, the update has completely broken my website’s design.
All pre-configured design settings are gone.
The header logo is missing.
I did not create a backup before performing the update, so I am unsure how to restore the previous design.
Could you please advise on the best course of action to resolve this issue? Any guidance on retrieving the lost settings or troubleshooting steps would be greatly appreciated.
Thank you in advance for your help.
Best regards,
Xaver
I was able to restore an older backup, and my website’s design is now functioning correctly again. However, I would like to prevent this issue from happening with future updates.
Could you please advise on the best practices to ensure that design settings are preserved during theme updates? Are there specific precautions I should take or settings I need to check before updating?
Thank you for your assistance!
Hello,
Have you checked if the plugins you had before the update are installed and activated, like the tagdiv Composer, tagdiv Cloud Library, and tagdiv Standard pack?
Also, please try to update the theme without activating extra plugins during the installation, as this may interfere with the process.
Thank you!
