Hello. My website now displays the thumbnails in inconsistent sizes – each image is different. I tried the Regenerate Thumbnails plugin, I tried the Force Regenerate Thumbnails plugin – to no avail.
See example here – the home page uses Block 11 but images are not neatly cropped. The source images are sufficiently big – usually around 1600 pixels on the wide side.
This forum has several posts mentioning the same issue but the solution points to a non-existing page. Please help.
Martin
Hello,
I just checked your website but this do not display the thumb it is displaying the original image but resized – https://i.imgur.com/Nr2U2mv.png so there was a problem with regenerating the images. I will recommend trying more regenerate plugins. Also, if you want we can take a look at it, just let us know!
Thank you!
Thank you for the answer but frankly I don’t understand it.
How come that the site does not display thumbs but it displays original images, keeping their aspect ratio? Is that a bug? I thought that these modules are supposed to display thumbs of uniform sizes, generated from the source image stored in the Media Library.
I have already tried two regenerating plugins, which are supposed to be the best ones, and it did not help. I also tried the regeneration function in the Media library.
Btw I believe there is a deeper problem with the Media library because my posts do not display images from the library. They simply do not load. I can see them when editing the post, but when I view the post on the live website, images from the Media Library are not there.
I would really appreciate if you guys could have a look at it. I purchased Newspaper 9 long time back, now I bought the N12 version, I love the product but these untidy images ruin the look of the homepage.
Thank you
Hi,
“How come that the site does not display thumbs but it displays original images, keeping their aspect ratio? Is that a bug?” – normally this can be done if the images are not uploaded using the WordPress media and this is working like this because there are users that prefer to use the original image and not a thumb.
By default if the module block thumb is enabled in the theme panel – https://i.imgur.com/lZgC97S.png and the image is uploaded using media or is regenerated using a plugin a thumb for that module will be made.
Now if there is also a problem with media images, then indeed it is possible to be something interfering, most of the time it is a plugin or some custom code in a child theme.
If you can provide temporary wp-admin access to the website we’ll take a look and try to resolve the problem, for this please backup your website and please contact us via email at contact@tagdiv.com.
Thank you!
