Disable Custom Ad on Desktop No Longer working

Posted in: Newspaper
Post count: 45

Since updating earlier today, one of my custom ads is ignoring the rule to disable on desktop. It wouldn’t be so bad if it just displayed on the page, but it is also messing up the width of other ad units making them too wide for the page.

The ad unit is Custom Ad 2. In theme panel > Ads > Custom Ad 2 the disable on Desktop, Tablet Landscape and Tablet Portrait are both ticked. When I go to the page, an ad appears and it randomly changes the width of sidebar ads and tuns them into horizontal ads that push off the edge of the page and are hidden behind the background.

When I change the custom ad 2 settings to appear on everything, the ad appears as expected and all other ads units return to normal and display

When I delete custom ad 2 from the page, the other ads units display as they should do.

From these tests, it appears to be an issue when selecting to hide on the desktop.

Post count: 18283

Hello !

I see that after the update you have some topics with different issues. We can take a look to see what the issue might be there. Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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