Hello,
I bought two licenses for your theme and another two ones will be bought soon after solving these problems.
The theme looks so much user friendly, but not the developer. my questions are like the following:
I want to disable/remove all the custom CSS that is generated by the TD-Composer plugin and printed in the DOM with a leading comment (/* custom css */), I don’t want anything outside the CSS files (default styling) so I can overwrite the ones I need without seeing strange block UID for elements which changes every time, and also to prevent excessive DOM size.
Do you have a pre-built demo with WP Bakery?
Can we get rid of the cloud templates? because it only contains some encoded data which I’ll never understand?
If non of the above is doable, how can we ask for a refund?
Regards
Hello !
All the cloud templates were created using tagDiv composer and tagDiv Composer has been built around them. Without using tagDiv Composer and Cloud library you will have theme panel options and templates. In my opinion it would be a waste to not use the templates. WP Bakery unfortunately does not work with the cloud templates and also does not have any templates.
You can use normal templates as you can see here: https://www.screencast.com/t/qVtbEIU2kH4 You will be able to customize this only using the theme panel and you will not use TagDiv Composer, this meaning that your customization options would be reduced and you will have to custom code a lot of changes.
We are able to offer you a refund if you make a request here: https://themeforest.net/refund_requests/new
We are sorry for the inconvenience !
Thank you !
