Disabled tagDiv Social Counter but script on webpage

Posted in: Newspaper
Post count: 12

Hello,

I disabled the tagDiv Social Counter plugin. When I did this, the following code appeared on my website:

“[td_block_social_counter facebook=”tagdiv” twitter=”envato” youtube=”envato”]”

How do I remove it?

Thanks!

  • This topic was modified 10 years by dev1.
Post count: 22421

Hi,
The shortcode for the plugin appears on your site because you have the widget set either on a sidebar in the widgets area or in visual composer on pages. You need to remove it from there also if you want to remove the shortcodes.
Thank you!

Post count: 14

Hi, in my case social counter block doesn´t appear when I choose to add an element from visual composer. I re-installed the social counter plugin but nothing happens.

Post count: 22421

Hi,
The social counter will not appear if you do not add any social settings. Try to add a few id’s in the Twitter or Youtube fields and they will show up. It will not show anything if nothing is specified in it’s settings.
Thank you!

Post count: 14

Thanks Bogdam B. but… you mean to add my social id´s in Theme Panel > “Social Networks” ?
Because it doesn´t work anyway.

Post count: 22421

Hi,
I was referring to these fields: http://screencast.com/t/nIddYyc4Pdn2 . If you do not add any social id’s here, then nothing will be displayed. If you updated to newspaper 7, then please remove your current version of the social counter and install version 4.0 of the plugin from the plugins folder inside the main theme archive.
Thank you!

Post count: 14

Hi Bogdan B., I have updated to newspaper 7 and social counter plugin to 4.0, but the social counter block still missing, so I can´t fix the fields you´ve mentioned before.
Instead of this, the social counter widget works excellent, why is that?

Post count: 22421

Hi,
The block is present if you add it to your page. if you removed then you need to add it again. It will not display automatically. Please provide an example of how you are implementing the social counter and provide a link to your page so we can inspect it.
Thank you!

Post count: 14

Finally done.
The problem was related to Visual Composer settings where Social Counter was disabled.
Thanks for your help Bogdan B.

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